There’s another woman

Last week my husband told me there is another woman.

My reaction was denial. After all these years, how could there be another?

Flash back 14 years ago to a fundraising auction at our son’s preschool. Greg and I were like over-excited kindergarteners trying to win the bid for this painting by Ron Ehrlich, an extraordinarily talented artist whose children also attend the school.

Win we did, putting the large painting in the living room.

My family and friends tease me about how much I love this painting. Every time a new child comes to our house I  ask him or her to look closely to see how many women they can find in the painting. I love watching them concentrate on trying to see what ‘s not apparent. When they excitedly point at the painting and say, “There she is!” We talk about her. Is she an African woman wearing a basket on her head? How long are her legs? Is she part of the horse? When they don’t think there are any more women I point out all my girls.

Up until last week I thought I had seen them all.

But sitting at the far end of the living room while the dim December sun lit the painting, my husband saw another woman. She’s been in our living room for 14 years, but neither of us had ever seen her. Now that we are aware of her big silhouette we wonder how we ever missed her.

As the year ends and we enter the dark season, I’m wishing that you, too, can see more in what already exists – find fresh opportunities in your work by thinking more about possibilities than problems, recognize qualities in your family and friends that have been overlooked, challenge your own certainty to let in new views, new people, and new courage to help you achieve what you really care about.

That other woman is waiting to welcome us.

 

 

Collaboration: the courage to be messy

Real collaboration requires that we get messy — asking new questions, questioning what we know, and putting aside our urge to get things done. It takes time to think together, letting thoughts meander, listening to different people share stories and ideas that may or may not be directly related to the topic at hand.  It takes recognition that thinking is acting.

Learning to collaborate  has been a long and challenging journey for me, a former Type A, “let’s get it done now” kind of person.  While I’m open minded I’m also skeptical, a paradox that many executives share.

But having experienced what can happen when people check their egos at the door and open their minds to “structured unstructured” collaboration  has been transformational for me.  And, believe me, that “transformational” word is one I rarely use.  The outcomes can make such a difference to company success that I now dedicate much of my client work on facilitating  strategic collaborative processes for complex organizations and companies.

With every workshop I’m reminded that the most creative, strategic answers come from people within a company. Not outside management consulting firms or the latest best selling business book author.  The secret is guiding people through a messy process where they are able to talk about questions that rarely get talked about, with people in the company that they rarely have the time or opportunity to talk with in any meaningful way.

A great article on the messiness and value of collaboration, “Collaboration: The Courage to Step into a Meaningful Mess,” was published this month by Alycia Lee and Tatiana Glad over at the Berkana Institute.  Here are a few of the authors’ key points that especially  resonated with me:

  • We are so driven to attain results that we often bypass one of the key components of creativity: the ability to question what we think we know.
  • Sole motivation to meet goals and generate outcomes comes with a sacrifice — deflated creativity.
  • Cooperation comes when people work to share ideas, whereas collaboration is that magic moment when we take a step beyond the individual needs (financial gain, meeting objectives) and co-create from a higher shared value, when you realize “we can’t NOT do this.” That shared value moves the process forward to generate new possibilities.

One last thought. It seems that every CEO in the world talks about innovation as a strategic priority, but few are pushing their companies to work in new ways to be innovative.

The secret is simple: step into messy collaboration that asks the big questions and involves diverse people far beyond the C-suite.

“Accidental Genius” can change your thinking

So I’m behind on my business reading because of all these fascinating conversations with strangers this summer. But one book I just finished is a wow because it can help you solve problems, find new ideas, have that “aha” marketing or sales breakthrough. And its advice is simple and easy for anyone to do.

The book is “Accidental Genius: Using Writing to Generate Your Best Ideas, Insight and Content” by Mark Levy.  Mark’s view — which I can attest to — is that by slamming down your ideas on paper within a short time frame, say 12 minutes, you can find insights, get unstuck, and find ways to express your business or yourself that are genuine to who you are. (I believe that when this “realness”  happens, you begin to like doing marketing and sales because the message means something to you.)

Mark’s book explains the freewriting process and shows how to put it to use for practical business and professional purposes.  By writing out your thinking on paper really fast, you push aside that ego lizard brain and tap into deep seated ideas, which are often both startling and right on. The speed of the writing pushes away the conscious editor that usually filters those wacky, odd ideas and thoughts.

I’ve used freewriting for the last 18 months and it has opened up tremendous creative thinking and strategic ideas. (And brought more value to my clients.)  When there’s a gnawing big opportunity or potential obstacle in our work one of my executive clients now says, “Lois, why don’t you go off and do some of that narrative writing.”  (Note, though, that most freewriting isn’t to be shared publicly; it’s a way of privately figuring things out.)

This approach also helped me finish my book “Be the Noodle.” For four months the manuscript sat because I couldn’t figure out what wasn’t working with it. I used one of the techniques in Mark’s book and did a Q&A with myself, wrestling in writing about the creative standoff.  I speed wrote a question, and then wrote a reply. No thinking. Just slamming it down, keeping the pen moving and never leaving the page until the alarm rings. (Part of the trick is setting an alarm and writing fast before times up.) The answers led me to a new book title and format change and within two weeks the book was finished and a publishing deal was put to bed.

Here are some of the things that I’ve highlighted in “Accidental Genius”:

  • Prompt your thinking: prompts are helpful way to jump start your thinking and writing. Mark includes an extensive, helpful list of short, open-ended prompts like: “I’m scared by….This sounds insane, but my organization would be 500 percent more productive if….I’d like to tell you a story about…”
  • Be open to what shows up: “When you freewrite the page is alive. The ideas that appear on it will change radically, if you let them. You must be open to the truth of the material as it shows up.”
  • Marathons: “Each time you formulate a starter thought, demand that it sends you in a new direction…Force yourself into uncharted waters, even if doing so seems artificial or uncomfortable. Pursue novelty and uncertainty; head toward anxiety.
  • The fascination method: Mark asks people he works with to make an inventory of everything that has fascinated them at any point in their lives — any ideas that have energy for them, whether or not they “fit” with the person’s business or book concept.  The fun starts by putting the ideas together and seeing patterns and insights. “From these places of energy,” he writes, ” we find the book’s premise and much of its supporting material. This material comes from an honest place within the client. It comes from the spot in their brain where they keep things they can’t forget.”

There’s so much more in the book. I hope you find it as valuable as I have.  When in doubt, write it out.

Things I've been noticing

Every quarter, or change of season, I reflect on things I’ve been noticing and ponder what they may mean.   Here are some  slow trends and emerging patterns I’ve been noticing, and my thoughts on what they might mean.

2500 people sign up for a “spirituality-based” marketing teleseminar at 8 p.m. on a Wed. night

Here’s more evidence that people are hungry for meaning and purpose in their professions and business. I saw that more than 2,500 people dialed in for a conference call about how to run a spirituality-driven business. Nothing about religion. But doing work that feeds your soul. Holy cow.   This trend should send a signal to leaders in business:  is it high time to step back and refresh and reframe your organization’s purpose so people see that it matters? And what they do matters to this purpose?  I saw a recent study that showed a significant disconnect between executives saying that their company’s purpose was clear and employees saying that they had no  idea of the company’s purpose.

John Seely Brown and John Hagel recently published a Change This Manifesto where they declared: “All too often those who are passionate about their work are frustrated with their employers and bosses. They are not satisfied. Far from it. They want to do more, but they feel held back.”  Are you inadvertently holding your people back?

I’ve also talked with several corporate executives who think they should leave big companies and do something else. Maybe. But it might be that they just need to reset the context of their organizations and position to get recharged.  We need great leaders and  successful companies now more than ever.

World of Warcraft: teaching leadership and collaboration skills

Like many parents of teenagers I get crazy seeing how much time my son spends playing World of Warcraft. But over dinner with a bunch of teenagers, I started to see that this game may actually be a powerful way for people to learn collaboration and leadership skills. My son’s guild leader is a leader. In fact, he recently started footing the bill for Oovoo, a video conferencing and chat program, so that the guild members could work more closely together as a team. I listen in some nights and I hear these kids helping one another, with a shared purpose and genuine collaboration.

I believe that multi-player game applications have tremendous potential in the corporate world. Interestingly, the American Society of Training & Development recently wrote an article about the parallels between games and business team building –  solving problems together, being presented with harder and harder challenges, getting recognition, etc.  Worried about how to engage GenY, think games.

New questions: why does the world need your business now?

The people who are asking new questions — provocative but simple questions — are changing and realizing their goals faster.  Every year when I go to the BIF innovation conference, I am stunned at the powerful questions that these innovators in business, science, education and the arts ask themselves and their organizations.

I was having lunch with author and psychologist Maria Sirois recently and we got to talking about a new non-profit being organized by a major university. “Why does the world need this organization now,”  she asked.  WOW. What a question. Recently I’ve been helping clients reclaim their purpose and passion by asking them the same question. “Why does the world need your business/product now?” “Why does your corporate especially need your organization now?”  This question helps you make meaning — why you’re so relevant, why you matter.

Another question I recently heard that opens up thinking: “Are we giving ourselves titles that demand fearlessness and innovation?”  If you had to put your senior vice president of marketing or  director of sales title aside, what would call yourself?   Mine would probably be chief possibility officer.  John Seely Brown, former chief scientist at Xerox and visiting scholar at USC, calls himself “chief of confusion,” helping people to ask new questions.

Not for everyone: consultants rejoining corporations and agencies

Every day I see Tweets and blog posts about consultants leaving to join companies and agencies.  It’s not really surprising.  Running a consulting business, as I have for 15 years, isn’t for everyone. You have to be focused on helping your clients succeed. Period. It’s not about your big ideas or your “personal brand” (oh, puhleeze), but about passionately wanting to improve clients’ conditions.   And, of course, it’s all about execution, hard work, discipline, deepening and developing relationships, and relentless follow through.  Consulting is not for everyone. But for those of us who consciously or unconsciously practice servant leadership, it can be incredibly rewarding.

Where are the new ideas? What are we missing?

There’s a deep restlessness in business.  People want fresh ideas — new ways to market, better ways to shorten sales cycles, ideas that attract and influence prospects. This restlessness is a good thing as it drives people to innovate. The downside I see is that the relationship between companies and their agencies (advertising, PR, digital) is not what it use to be. The trust and loytalty is tenuous, and the relationships are often short lived because companies say that they’re “just not getting new ideas.”

I’ve counseled many a client recently about NOT firing its agency. Especially for this reason.  Instead  I believe clients and agencies need to spend the time doing offsite ideation and relationship retreats at least once a year, facilitated by an independent party.

I also believe managers need to do this with their employees to recharge, uncover ideas,reset purpose, and address those  burning question: What are we missing? What new ideas could make a difference to what we’re trying to achieve?

Pattern watching as business competence

How to build trend spotting and ideas into your organization? Consider  having your team hold a “Things I’m Observing” lunch every quarter.  This helps everyone on the team become more observant and bring new ideas into the organization. In addition to sharing ideas, ask people to share their  interesting sources — off the beaten track bloggers, communities, foreign films, books, niche publications, unusual friends.  Developing a competency to bring emerging trends into the organization and discuss what they might mean is becoming more important than ever for anyone in a leadership, sales or marketing position,

(NOTE: I’ll soon be sharing my plans on a new business that helps clients in many of the ideas discussed above.  Leadership, marketing and sales run on purpose and passion, but many companies need help to see possibilities among the relentless day-to-day business demands.


10 Lessons in Creativity from Bowie

After reading the book “Bowie in Berlin: A New Career in a New Town,” poet and creative coach Mark McGuinness wrote this great post about creative takeaways from David Bowie’s “Berlin period.”  Here’s a summary of Mark’s post:

  1. Zag when others zig
  2. If you’re always crashing the same car, get out
  3. Make the most of other people’s talent
  4. Give yourself culture shock
  5. There’s a time and a place for mucking about
  6. A sound business model makes up for a multitude of sins
  7. Trust your curiosity
  8. Embrace new technology
  9. Don’t assume it will be difficult
  10. Rock stars get special treatment

New creatives vs. old creatives

Last night I randomly opened the Age of Conversation/2 and landed on Ernie Mosteller’s “The New Creatives Get It” article. Wow.  Here’s his take on the two fundamental differences between new and old creative, which I think really gets to the heart of the creative sea change.

  1. Information first, entertainment second. It used to be that creative led with entertainment to get our attention, and then served up product information. Today people are looking for information, so effective creative leads with information people are looking — even if they’re looking for  entertainment.
  2. Elegant complexity vs. clever simplicity. Old advertising focused on simplicity. But, Ernie warns, “on the Web simplicity fails. Miserably.”  Today great creative is telling an intricate story, but in ways that are interesting, fun and compelling to prospects.

Is you organization in the new creative mindset — or the old?

(I love the line on Ernie’s blog: “The medium is the audience.”  Oh yeah.)