I was recently invited to share my views on the effect of social media on the 2008 Presidential Campaign for an upcoming feature article in the Public Relations Strategist.
Here are a few highlights:
Is the use of social media mainly tactical or strategic?
- If a goal of the candidates has been to convey a message of change, the use of social media represents a clear change from traditional ways of reaching out to and engaging voters.
- If a goal has been to engage with young voters, the use of digital has been a hugely successful strategy. According to Rock the Vote and CIRCLE (Center for Information & Research on Civic Learning & Engagement), voter turnout among 18- to 29-year-olds has doubled and tripled in almost every state primary and caucus. These young voters’ preferred way of learning about candidates and participating in the campaigns is through social media and word of mouth marketing. According to a Pew Research Center for the People and the Press study that looked at voter behavior, two-thirds of Web users under 30 use social networking sites, and only 25 percent watch television news for campaign news.
- If a goal has been to manage positive and negative feelings about the candidate – and help people connect with candidates’ personal characteristics — social media has been strategic for Obama, but far less so for Clinton or McCain. Obama has shared more about himself- and social media is about people wanting to connect and share with people. He has also used a relaxed conversational communications style vs. speaking in “message points” during interviews and in videos. Clinton and McCain have used social media more as a channel, filling it with traditional “produced” videos and ads. Clinton and McCain haven’t adjusted their content or communications style for the new medium nearly as well as Obama, although Clinton has done a better job than McCain.
How has social media changed the game of the campaign so far?
The three biggest impacts of social media on the 2008 campaign:
1. Fund raising: Changed the game on how candidates raise money, putting more power with the everyday people than in any previous race. In March alone Obama raised $40 million, largely from the campaign’s 1.5 million Internet donors. According to Clinton’s campaign she raised $2.5 million after winning Pennsylvania primary and asking people to go to her site and donate. According to the most recent Federal Election data, 43% of contributions to Obama’s campaign have come from donors of $200 or less, compared to 27% for Clinton and 20% for McCain.
2. Traditional media: Changed the influence and role of traditional media, with more and more people going direct to hear and read about the candidates – viewing speeches on YouTube vs. TV, and going direct to sources vs. reading journalists’ coverage and analysis. For example, after Obama’s speech on race in March, the transcript of the speech “ranked consistently higher on the most emailed list than the articles written about the speech,” according to The New York Times (“Finding Political News Online, the Young Pass it On.” )
3. Advertising: Showed the diminishing effectiveness of “packaged” TV advertising. Leading up to the Florida primary Mitt Romney spent $29 million on 34,821 ads, more than three and a half times as much as John McCain who spent $8 million on 10,830 ads, according to analysis of data through Jan 27 by the University of Wisconsin Advertising Project. The effect of the big advertising spend? No lift for Romney who soon pulled out of the race.
In addition, millions of people are tuning into candidates via video vs. TV ads – on their campaign sites and on YouTube and other video sharing sites. Obama’s speech on race, “A More Perfect Union,” has been viewed by almost 4.5 million people on YouTube since March.