Services/Clients

Our mission is to help clients activate change that makes a difference to their businesses.  Key service areas:

  • Leadership: Executive coaching and counsel on how to develop and lead high-performing organizations; how to influence and communicate change.
  • Culture change: Empowering and training your corporate rebels and mavericks to succeed in activating change that matters.
  • Collaboration: Training on  participatory leadership and collaboration techniques that both solve problems and create sustainable cultures of innovation and engagement. (Download more on our 2012 workshop: Thou Shalt Collaborate Workshop)
  • Communications: Strategic counsel on how to move from old “push messaging” communications to using language, metaphors and visuals that activate  change.

When people hire us

Our clients are some of the smartest people in the world who recognize that when they keep hitting a wall it means the old approaches are no longer working.  Common reasons they call us:

  • Employee surveys say people feel out of touch with leadership.  Big picture vision and goals seem vague.  Reasons behind executive decisions are unclear.  Executive actions seem inconsistent with what they say or communicate.
  • Morale is declining. People don’t feel engaged. Many feel like they work in silos disconnected from other parts of the company.  Complacency is more prevalent than creativity, people are more passive than proactive.
  • Strategy feels uninspired. Strategic planning ends up with a list of tactics, without any glue connecting the dots, or one or two ideas that really inspire and energize people.  Planning sessions become energy vampires vs. energy generators.
  • Communications programs don’t move the needle. Despite considerable time and money spent on communicating organizational priorities and initiatives, not enough people believe in or are adopting those initiatives.
  • Social business platforms aren’t being used. Despite considerable investments in new internal social business platforms like Sharepoint, Jive, Newsgator,  employees aren’t using the very tools designed to make their work easier.  The potential value is considerable, but people aren’t willing to change their behavior.

Programs

Please click on the link to see program outcomes, overview:

Our clients: making a difference

We’ve worked with organizations of all sizes and industries, but our clients are similar in that they are passionate about finding new and better ways of achieving goals, are empowered to affect change,  and are results-driven. They yearn for game changing approaches vs. incremental improvements. They are people intent on making a difference.

  • Communispace
  • Copernicus
  • DST Systems
  • Dunkin’ Donuts
  • FedEx
  • Fidelity Investments
  • Harvard Institute of Coaching
  • HomeGoods
  • HP
  • Infor
  • LIMRA
  • Monster
  • Organic
  • Sapient
  • SAP
  • Sun Microsystems
  • TJX: Marshall’s, TJMaxx, HomeGoods
  • The Conference Board
  • University of Massachusetts
  • Weber Shandwick