Insights from word clouds

Rob Kozinets, professor of marketing at York University, has been writing about the meaning and insights we can glean from word clouds.

In the play, in that visual appeal, I think there is something deeper that can happen. Because we get some good analysis packed into an at-a-glance form, I think we have opportunities to use that ultimate piece of ’software,’ the human mind and imagination, to glean insight from these word pictures.

I think Rob is onto something. I took my annual professional/personal manifesto and put it through Wordle, a free world cloud tool, and found a fascinating picture. In fact, the picture is more motivating and guiding for me than the words on a page. The words that “pop” are obviously especially important to me. Yet I hadn’t really taken time to think about what they really mean until seeing them.

I like Rob’s wrap about the topic: “Word cloud: toy, art, or serious research tool. Why should we have to choose?”

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