Thoughtfulness should be on the top 10 core business beliefs and values, suggests Tom Peters. I couldn’t agree more. It’s a biggie with a lot of power — and the ability to differentiate a company.
From Tom’s blog yesterday:
Thoughtfulness is even more encompassing than character. It is transactional—applies to literally every internal and external transaction—as well as something that resides deep within.
I like the idea of showing up for work in a place that cherishes thoughtfulness.
I like the idea of doing business with a service provider known for its thoughtfulness.
I like being a vendor to an outfit that’s thoughtful.
All this is X10 in troubled times.
Thoughtful is not “soft.”